These Terms of Service (“Terms”) govern your use of the Atomaxis website at https://atomaxis.cloud and the services, consultations, quotations, and production-management arrangements provided by Atomaxis (“Atomaxis”, “we”, “us”, or “our”).
Atomaxis is currently operated as an unregistered technology and engineering business based in Bhubaneswar, Odisha, India.
By using our website, submitting an enquiry, requesting a consultation, requesting a quotation, or engaging our services, you agree to these Terms.
If you do not agree with these Terms, please do not use the website or services.
Atomaxis is a technology, engineering, and innovation business.
Our current Atomaxis Vector offering focuses on cloud infrastructure and production engineering, including infrastructure setup, deployment, monitoring, security, backups, maintenance, scaling, and production support.
Atomaxis may introduce additional technology, AI, automation, software engineering, and other services in the future.
Our future broader company website is intended to be available at https://atomaxis.tech.
You may use the Atomaxis website for legitimate business, informational, consultation, and service-related purposes.
You must not:
We may restrict or terminate access where we reasonably believe the website is being misused or subjected to a security threat.
Atomaxis services are generally provided through consultation and customized quotation rather than direct online purchase.
Information displayed on our website, including service descriptions, examples, infrastructure information, and estimates, is provided for general informational and planning purposes.
A quotation, proposal, scope of work, or service agreement issued by Atomaxis may contain additional or different terms.
Where a signed agreement or accepted quotation conflicts with general website information, the specific agreement will normally govern the customer engagement.
The AI Production Planner provides preliminary infrastructure and cost guidance based on the information entered by the user.
Planner results are indicative only and do not constitute a binding quotation, guaranteed infrastructure configuration, or commitment to provide services at the displayed price.
Actual infrastructure requirements and pricing may change after technical review based on workload, architecture, cloud-provider pricing, region, traffic, storage, databases, integrations, availability requirements, security requirements, and other technical factors.
The planner may also be updated over time as our infrastructure models and pricing assumptions change.
Atomaxis may provide infrastructure powered by Microsoft Azure or other cloud platforms and infrastructure providers.
Infrastructure availability, features, pricing, network connectivity, regional availability, and other characteristics may depend on the relevant provider.
Atomaxis will make reasonable efforts to design and manage production infrastructure responsibly, but third-party infrastructure providers may experience outages, service degradation, maintenance events, pricing changes, regional incidents, or other circumstances outside Atomaxis's direct control.
Atomaxis is responsible for the infrastructure and production components that are within the agreed scope of our services.
Where a customer engages Atomaxis for managed production services, we may manage agreed production components including:
The exact responsibilities of Atomaxis and the customer are determined by the applicable quotation, service agreement, or statement of work.
Unless specifically agreed otherwise, Atomaxis does not assume responsibility for developing or correcting application features or application-level bugs.
We may diagnose production issues and assist with infrastructure-related causes, deployment issues, configuration problems, and operational failures within our agreed scope.
Application code changes, feature development, major application rewrites, or significant architectural changes may require separate engineering work and may be charged separately.
A customer may use third-party services such as:
Atomaxis may configure, maintain, monitor, or assist with these services where included in the agreed scope.
Third-party subscription charges, usage charges, API charges, licensing costs, or provider fees are generally separate from Atomaxis management fees unless expressly included in a quotation or agreement.
Changes, outages, pricing, limitations, or failures of third-party services may affect the customer's application.
Where a customer engages Atomaxis for managed services, the customer may authorize Atomaxis to access relevant cloud infrastructure, applications, databases, credentials, secrets, monitoring systems, or other production components.
Atomaxis will use such access for legitimate service-related purposes and will take reasonable measures to protect access credentials and production systems.
Access should be limited to the scope necessary to perform the agreed services.
Customers remain responsible for:
Customers must not intentionally use Atomaxis-managed infrastructure for illegal, malicious, fraudulent, abusive, or harmful activity.
Atomaxis does not permit use of our services for:
We may suspend or terminate services where continued use presents legal, security, operational, or reputational risk.
Atomaxis aims to monitor and maintain managed production environments responsibly and will take reasonable steps to investigate and respond to security or availability incidents within our scope.
Where an incident affects a customer's managed environment, we will communicate material information to the customer as reasonably appropriate.
However, no infrastructure environment can be guaranteed to be immune from security incidents, service interruptions, or failures.
Where backups are included in a service, Atomaxis will implement the backup approach specified in the applicable service scope.
Backups are intended to reduce data-loss risk but do not guarantee that every possible failure or data-loss scenario can be prevented.
Recovery objectives, retention periods, backup frequency, and disaster-recovery arrangements may vary between projects and should be confirmed in the relevant service agreement.
Atomaxis does not provide a universal uptime guarantee through these website Terms.
If a customer requires a specific service-level commitment, response target, uptime commitment, or recovery objective, such requirements should be expressly included in the customer's applicable agreement or SLA.
We will make reasonable efforts to operate and maintain services within the agreed scope.
Production maintenance may include security updates, operating-system updates, dependency updates, configuration changes, performance improvements, infrastructure adjustments, and other operational work.
Some maintenance may require planned downtime, service restarts, rolling updates, or changes to infrastructure.
Where reasonably practical, planned maintenance will be communicated in advance.
Atomaxis may charge one-time, monthly, annual, or project-specific fees depending on the agreed service.
Cloud infrastructure and third-party service charges may be included in Atomaxis's billing or may be charged separately depending on the project arrangement.
Customers will be informed about applicable charges before they become payable where reasonably practical.
Payments may be collected through payment methods such as Razorpay payment links or other agreed methods.
Refunds and cancellation rights depend on the applicable quotation, service agreement, payment arrangement, and nature of the service.
Any notice period for cancellation will be specified in the customer's applicable agreement.
Where a customer terminates a managed service, Atomaxis may require reasonable cooperation to transfer infrastructure, access, documentation, domains, or other production components where such transfer is included in the agreed scope.
Unless otherwise agreed:
Atomaxis retains ownership of its own branding, website, internal tools, reusable infrastructure methods, automation systems, templates, frameworks, documentation, and other pre-existing intellectual property.
Customers retain ownership of their own application code, data, content, domains, and other customer-owned materials, subject to rights necessary for Atomaxis to provide the agreed services.
Any ownership or licensing arrangement that differs from these general Terms should be documented in the applicable customer agreement.
Atomaxis may wish to use customer names, logos, testimonials, or project information for marketing purposes.
We will obtain appropriate permission before publicly identifying a customer or using their branding.
Atomaxis may publish anonymized case studies where the information does not reasonably identify the customer, unless otherwise agreed.
Atomaxis services may depend on third-party infrastructure, cloud platforms, APIs, domains, networks, payment providers, software packages, and other systems.
Atomaxis is not responsible for failures caused solely by a third-party provider or event outside our reasonable control.
Where such a failure occurs, Atomaxis will make reasonable efforts to diagnose the issue, communicate relevant information, and assist with recovery within the agreed scope.
Some future Atomaxis tools or services may use artificial intelligence.
AI-generated recommendations, estimates, summaries, or operational suggestions may contain errors and should not be treated as a substitute for appropriate engineering or professional review.
Where AI is used in production operations, Atomaxis may combine automated analysis with human engineering oversight.
Except where expressly agreed in writing, Atomaxis does not guarantee that:
We do, however, aim to design, deploy, monitor, maintain, and support managed environments responsibly and professionally.
Where a customer requests additional engineering, development, migration, architecture, optimization, or similar work outside the normal managed-service scope, Atomaxis may provide a separate quotation or agreement.
Any additional work should be approved before significant chargeable work begins, where reasonably practical.
Atomaxis may suspend or terminate services where:
Where appropriate, Atomaxis will provide reasonable notice and an opportunity to address the issue.
Immediate suspension may be necessary where security, safety, legal compliance, or infrastructure integrity requires it.
Atomaxis will be responsible for losses directly caused by its failure to perform agreed services to the reasonable standard applicable to those services, subject to the terms of the applicable agreement.
Atomaxis will not be responsible for losses caused solely by events outside its reasonable control, including third-party cloud-provider failures, internet outages, third-party API failures, customer actions, application defects outside our scope, inaccurate information supplied by the customer, or force-majeure events.
Any specific limitation of liability, cap, exclusion, or indemnity applicable to a customer engagement should be agreed separately in the applicable contract.
Atomaxis may modify, expand, or discontinue website features and services as the business develops.
We may also update these Terms from time to time.
The latest version will be published on this page with an updated effective date.
For material changes, we may provide notice through reasonable channels where appropriate.
These Terms are intended to be governed by the laws of India.
For disputes relating to these Terms or Atomaxis services, the parties should first attempt to resolve the matter through good-faith discussion and negotiation.
If the matter cannot be resolved through negotiation, the parties may pursue the remedies available under applicable Indian law, including appropriate legal proceedings in the applicable jurisdiction in Odisha.
Specific contracts may contain additional dispute-resolution, jurisdiction, or arbitration provisions.
For questions regarding these Terms or Atomaxis services:
Atomaxis
Bhubaneswar, Odisha, India
Email: atomaxis548@gmail.com
Website: https://atomaxis.cloud